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The Top 4 Global Learning Needs, Solved

by Peter Psichogios | Oct 13, 2017, 10:51:20 AM | Learning & Development

If you’re a global learning leader, you know that your learning needs are often much different than that of a non-global organization. When addressing their global employees, many organizations may have eLearning programs with one blanket solution for every employee in every country.  But when designed the right way a global learning program can achieve significant results towards enabling your employees with skills and competencies by providing personalized, in language, culturally relevant learning in an accessible, understandable way that will engage them in a way that they value.

Diverse Learners, Diverse Needs

Employees have told us that the one size fits all learning programs that have voice-over, subtitles, etc. leave them feeling unengaged.  They reject these programs and consider them to be boring, long, and disrespectful since it has not been customized or made culturally relevant for them.  Instead, global organizations need to create Learning content that is spoken in the native language, delivered with cultural sensitivity and relevance, without voice overs or subtitles.

Here are some ways to create a global learning program that is respectful of your diverse learners and their diverse needs that will engage them in a personalized way:

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Global Availability & Cultural Relevance

You want to create a learning program that is available globally to all of your workers, yet is personalized to take into consideration cultural relevance.  An effective global learning program will create a message that unifies your global brand, while taking into consideration the cultural and global differences across the organization’s locations.

An exceptional global learning program can often be integrated with a global total recognition program (offering a learn and earn environment).  A great global program will have rewards that are delivered in country and are culturally relevant.  This also benefits your organization because there are no tariffs and taxes on your employees rewards because when rewards are shipped and points are redeemed, it happens in the country of choice.

In Language

Global learning leaders are being told by their employees that not only do they want their learning to be culturally relevant but they also want it delivered in language.  An exceptional global learning program will deliver every spoken and written word of the learning in the participant’s native language with no voice overs or subtitles.  Our customers have told us that they find learning in their own native language to be more respectful than voice over or subtitled learning.

Accessibility

Another consideration global organizations need to consider for their global workforce is accessibility. Mobile capabilities are so important in this age of global technology, because not every worker always has access to a desktop computer, especially when you look at the statistics globally.  For example, with India, 4% of people have a computer, 95% have a tablet or a smartphone is key for global delivery.

In addition, employees and leaders are busy, and it’s costly to take them off the job for traditional training.  Mobile learning and employee engagement gives employees easy access to their organizational engagement portal 24/7 so they can engage with the platform when it’s convenient for them!   This also allows global organizations to deliver just-in-time training and education that can accelerate results.

Are you a global learning leader? What sort of features are you looking for in your learning program? Share in the comments below!

About GES’s Global Learning Solutions

Since 2007, GES has served over 400,000 customers, in over 17 languages (Arabic, Chinese, Czech, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, and growing!), in 170+ Countries across the world. Find out more about our Global Learning and Global Engagement solutions and set up a complimentary consultation for your organization today.

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Peter Psichogios is the President of Global Engagement Solutions whose mission is to help companies create engaging employee and customer experiences. Prior to joining GES Peter Psichogios served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Dr. Ken Blanchard, leading the large-scale e-Learning and employee engagement initiatives. Peter has been fortunate to work with the who's who of the Fortune 500 and many of the world's fastest growing companies, helping them deliver innovative learning, engagement and recognition solutions.